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插件与集成

Zoho Desk提供各种插件与集成服务助您提高工作效率。例如，您可以发送与接收设置短信信息提醒，让客户随时了解最新进展在论坛上与客户互动，将论坛发布的内容转换为工单请求等。

Zoho Apps

  • 集成Zoho Desk和Zoho CRM帐户，让销售和客服团队的工作完美同步。

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  • 集成 Zoho Bug Tracker，在Zoho Desk中将产品bug添加为客服工单轻松发现bug，并追踪解决。

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  • 在Zoho Creator中编写脚本，以便从Zoho Desk中获取和更新记录。

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  • 可以立即将来自Zoho SalesIQ中与网站访客访问者的聊天对话转换为Zoho Desk中的工单。

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  • 将在Zoho Forms中的添加表单入口作为记录添加为Zoho Desk中的工单。

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  • Perform advanced analytics in Zoho Desk by integrating with Zoho Reports, a full-service business intelligence product.

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Telephony Partners

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Other Apps

  • Collaborate, communicate and share information directly from Zoho Desk by integrating with GSuite.

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  • Zoho Desk enables you to notify your customers and support representatives using text messages (SMS).

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